Which is an objective of the Customer Profile Management System?

The objective of the Customer Profile Management System focuses on managing customer interactions and profiles. This is crucial for ensuring that the system effectively organizes and maintains information about individuals who are applying for asylum, as well as providing a way to track and retrieve those profiles when needed. By managing customer interactions, the system enables personnel to record details, track engagement history, and understand the needs and statuses of applicants. This comprehensive management is essential for providing the best possible service and ensuring that applicants have a streamlined experience throughout the asylum process.

Tracking asylum claims and monitoring compliance levels, while important, are not the primary focus of the Customer Profile Management System, which centers more on the relationships and interactions with applicants. Overseeing civil liberties cases is also outside the scope of what the system is designed to do, as it is more focused on personalizing the experience and ensuring that each applicant's information is handled effectively.